Campbell Johnston Clark is the collective name and brand under which Campbell Johnston Clark Limited and its affiliated business in the United Kingdom and globally provide legal and other services to clients. We may share data between the two organisations when providing our services.
What information do we collect about you?
The categories of personal data that we collect may include:
- Contact information (name, postal addresses, email addresses, telephone and fax numbers;
- Professional information such as job titles, former job titles, organisational associations, professional experience and qualifications;
- Where you provide the information to us, information about your interests both business and personal;
- Identification documents, including date of birth and photographic identification;
- Details of your attendance at our events;
- Details of your visits to our website;
- Images captured by our offices’ CCTV cameras;
- Where necessary, and legally permitted, we may also collect sensitive data such as health and ethnicity data.
How we collect your data
Your personal data may be collected by us in a number of ways, including:
- When you contact us to enquire about our services;
- Through our provision of legal services to you, your employer or the organisation that you represent;
- During the course of our dealings with you for and on behalf of a client;
- When you provide us with information relating to attendance at any of our events (including seminars and other marketing events);
- When you contact us via our website, feedback forms and surveys;
- Online via our website or social media such as LinkedIn;
- Through our clients, suppliers and other third parties; and
- When we collect publicly available information about you or your business (including through electronic data sources).
How we use your data
We use the information provided to:
- Contact you, by email, fax, post or phone, in the course of our business relationship;
- carry out the services we have agreed to provide to you;
- carry out our obligations arising from any contracts entered into between us;
- maintain and develop our relationship with you;
- provide you with information and services that you request from us;
- pass your details to experts, including counsel and other professionals for the purposes of obtaining professional advice and complying with our contractual obligations;
- contact you in the course of providing services to our clients;
- comply with legal and professional obligations;
- help us monitor our commitment to equality and diversity;
- assist with recruitment and selection;
- monitor website trends;
- operate our business more effectively (i.e. seeking feedback);
- improve our products and services, to ensure good governance, accounting, management and auditing and to maintain internal records;
- send you information, or newsletters and legal updates which you may find of interest where you have indicated your wish to be contacted for such purposes; and
- where we have other legitimate reasons, such as to enforce our terms and conditions, or take other action required or permitted by law or for other safety and security reasons.
Sharing your information
In providing our services, we may provide your personal information to staff in our offices or other third parties, such as:
- other suppliers, such as expert witnesses, Counsel, or other external agencies (including training providers) that we engage on our/your behalf. When we do so, they are required to act in accordance with our instructions and keep your personal information secure with an adequate level of protection.
- courts, tribunals and other government bodies and relevant regulators (SRA, Law Society and the ICO) in connection with matters relating to provision of our services.
- professional indemnity insurers, brokers, auditors and other professional advisers.
- our clients in connection with the provision of our services.
- other third parties when required by law or other regulatory authority, where we are under a duty to do so to comply with legal or professional obligations (for example to comply with anti-money laundering obligations and counter terrorism measures).
- enforce or protect our rights, property or the safety of our directors, consultants, staff and clients.
- other parties in legal proceedings, including solicitors acting on the other side of a case or transaction.
We may provide you with information which we think you may find interesting via our newsletters, updates, seminars and events. You can tell us at any time if you would prefer not to receive our publications, event information and/or marketing communications.
We do not pass your information to third parties to allow them to market their goods and services to you.
Legal basis and consent
The legal basis for processing your personal data depends upon the nature of our relationship with you, and are as follows:
- For the performance of a contract;
- For the purpose of legitimate interests; and
- Where necessary for compliance with mandatory legal obligations.
We operate on the basis of consent when sending newsletters and other marketing information.
Access to your information and correction
You have the right to request access to the information we hold about you. If you find at any time that any of the information we hold about you is incorrect then you should promptly notify us and we will correct the inaccuracy.
We only retain your information for as long as necessary for the purpose for which it was obtained. This could include compliance with legal obligations (for example, in relation to anti money laundering regulations). It could also include conducting legal work as instructed, establishing or defending claims which could be made against us.
Personal data may be stored by our website for a period of up to 90 days after which time it is removed automatically.
IP addresses and cookies
We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) - Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualize and personalize the ads of its own advertising network. Related information:
- We DO NOT store personal information in cookies
- Information about what cookies are set
If you decide to disable cookies we record this so you don't get asked the question again. You will find that most of the website works as expected although functions that rely on cookies are obviously disabled. These functions include using online forms (e.g. our enquiry form) or any feature that requires login. We use a cookie to remember your cookie preferences, this has a couple of consequences:
- If you delete all your cookies you will have to tell us your preference again
- If you use a different device, computer profile or browser you will have to tell us your preference again
We may amend this policy at any time by posting a revised version on our website.
You can contact us about privacy issues or comment or complain about our privacy practices by contacting us in line with our Complaints procedure.